FAQ
Our bikes are all 26-inch wheels.
We have MTBs and touring bikes. MTBs have basic gears.
Our bikes are basic, that is, designed for a ride between wineries drinking wine. They are not bikes for racing or extreme MTB. The terrain of the route is flat, there is a cycle path, and we will give you a bike with the gears adjusted for a good ride, so it is essential that in order to avoid problems you do not touch them since they are calibrated that way.
Is it necessary to make a reservation?
To rent a bike you must be 18 years old or older, since it is a tour to drink wine in wineries, and present an identification document (ID, Passport or Driver’s License), and it is essential to know how to ride a bicycle.
Yes, it is necessary to make a reservation online, since it is the only way to ensure a place. This is only a reservation process, payment is made in person at our office.
Also because it allows us to communicate with you in case of any inconvenience or cancellation due to weather conditions
You can reserve at https://maipubikes.com/producto/alquiler-de-bicicletas/
In case of rain or inclement weather, such as zonda wind, it is not permitted by current legislation for bicycles to go out on the tour.
In that case, we will try to contact you as soon as possible to cancel the reservation and offer you another day, or to provide you with information if the wineries will still be open.
If there is a forecast for that day but the contingency does not happen when you leave our office, we will give you all the information to know how to act.
No, it is always the same price.
The bike can be used between 10 am and 6 pm. The deadline for pick-up and start is 2.30 pm.
Yes, in case of any inconvenience we provide mechanical assistance.
We go and change the bike if necessary.
We do not transfer from wineries to our office, only the change of the bike.
Medical assistance is only limited to the coverage of the protected area by an emergency service that provides primary care on site and, if necessary, transfer to a health center for treatment.
For treatments and medical assistance in health centers, the client must do so by their own means, whether it be medical coverage, health insurance, traveler’s insurance, etc. It should be noted that these are not included in the bike rental.
In case of emergency, the corresponding protocol applies, it is not assistance for health issues or minor inconveniences.
No.
We have a circuit with limits, which are not allowed to leave.
We try to provide a safe tour, so you can only visit the wineries that are included on our map.
This circuit is permanently coordinated with the Tourist Police, who will be in charge of bringing you back to the route if you leave the route.
At our store, for the payment of the bike rental, we only accept cash, dollars or euros.
We do not have a card payment method.
In the wineries, they do accept cash payments and debit and credit cards.
Normally, we visit between 3 and 4 places in one day, depending on the time of arrival at our office.
We explain the map and the area and help you organize the itinerary, unless you have chosen the wineries with a reservation.
No, we are not currently offering guided tours.
Only self-guided service with bike rental
No, we don’t have bikes for kids, tándem bikes or seats that attach to the bike.
We only have 26-inch bikes
It´s a route with traffic and the bike lane is next to the street, we don’t consider it convenient for children to ride their own bike alone, especially if the adult is going to consume alcohol.
On average, the total distance is about 12 km.
If you want to venture out on the full route, it does not exceed 16 km in total.
The route we prepared is designed to visit wineries and olive groves and enjoy the place, doing it at your own pace and not having to rush with schedules.
If you choose a winery with a reservation, as it is only a few kilometers, it is easy to coordinate visits.
No, the price of the bike rental is only for the use of the bike.
Visits, tastings, lunch or any other activity that takes place in the wineries and olive groves are not included in the bike rental price.
To see the prices at the wineries you can visit https://maipubikes.com/wineries-and-restaurants/
Reservations at the wineries that require them must be made by each person; we do not make reservations.
This is because each winery has its own requirements and available times, and in some cases, such as Trapiche, registration and payment by credit card are required.
You can find the details of the wineries and which of them require a reservation or not at https://maipubikes.com/wineries-and-restaurants/
- Do not leave the tourist route specified on the map provided by Maipu Bikes
- Do not place bags or valuables in the bicycle baskets
- Wear a helmet
- If you use online or offline maps (Google Maps, Maps Me), please consult the best safe route with our staff, an example of a route can be found here https://maps.app.goo.gl/7RakCtoGyK78V4UE9
- Do not stop in lonely places
- Valuables, such as cameras, phones or tablets, should not be used on public roads or hung in the sight of people
- Be especially careful with traffic
- It is forbidden to ride a bicycle under the influence of excess alcohol
- Always take care of your belongings
No. For safety reasons, the start and end of the tour is at our office
We do not provide transfer service from the wineries to our office, nor do we pick up bikes left there. If this is the case, an additional cost will be charged to the rental.